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UKAA Webinar: Resident Engagement Demystified (Building Safety Act 2022)

Resident engagement is not just about communication but engaging with residents. This webinar aims to not only educate on what success looks like but also to bring awareness on how it can fail.

Date and time




IRPM or ARMA Members


Free to sign up

All too often resident engagement is seen as putting together a generic statement of intent and implementing that intent without fully understanding the implications and goals.

The aim is to demystify how resident engagement works in practice and share valuable insights on the dynamics.

Key elements:

• What is successful resident engagement? 

• Falling into resident engagement entropy trap

• 5 dysfunctions of resident engagement practice

• How can resident engagement be made easy? 

• Case study: what does successful resident engagement look like?