HSE Guidance: Preparing a resident engagement strategy

Duties of the principal accountable person and accountable persons of a high-rise residential building to prepare and update a resident engagement strategy.

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This guidance, published 19 September 2023, is for the principal accountable person of a high-rise residential building. It is also relevant to accountable persons. Use this guidance to understand what a resident engagement strategy is and what your legal duties are.

Principal accountable persons and accountable persons must give residents specific information. They must also involve them in certain building safety decisions. This is called resident engagement.