ARMA Annual Conference 6th October 2023

The 2023 ARMA Annual Conference will help firms of all sizes unravel the main challenges faced in the residential property management sector.

Date/Time: Friday 6th October 2023, 09:15 – 17:00

Venue: 133 Houndsditch, EC3A 7BX, London

Agenda: Conference programme to be announced soon


The 2023 ARMA Annual Conference will help firms of all sizes unravel the main challenges faced in the residential property management sector. From the effects of a cost-of-living crisis and a new building safety regime to the impact of rising energy costs and landmark legal cases, the ARMA Conference will deliver insights for all business types and models. We’ll also break down the sweeping reform that is, and will be, transforming the landscape of residential leasehold management.


With the ARMA Conference programme set to be released shortly, we’ve picked out some highlights from the 2023 programme:

  • Keynote Panel:
    • Health Check: Taking Stock of Where You Are with Building Safety – Confirmed panellists include: Kim Tichias, Health and Safety Executive, Shaun Lundy, Tetra Consulting, Charles Seifert, SAY Property Consulting & Mark Varley, Emeria
  • Keynote Panel:
    •  Business Challenges Faced by the Managing Agents of Today – Chaired by: Malcolm Perryman, The Property Institute. Confirmed companies represented: Hegarty Property Management & JFM Block & Estate Management
  • Breakout Session:
    •  Housing Associations – Unravelling the Mysteries – Steve Michaux, Former Director of Residential Services at A2Dominion
    • Learning Matters! Upskill your staff to drive competency with TPI’s Training Officer, Lawrence Diamond and its Qualification Development Manager, Simon Walker
    • Legal Updates – Significant cases have passed through the courts in recent months. Ellodie Gibbons, a Barrister from Landmark Chambers and Cassandra Zanelli, CEO of Property Management Legal Services will help you keep on top of landmark property cases and their implications.

Other agenda highlights include:

  • TPI Updates – Delivered by The Property Institute CEO, Andrew Bulmer, covering TPI activities and the organisation’s policy work.
  • Business Challenges of Today Panel Discussion – Members from firms of all sizes will discuss the universal challenges which managing agents are grappling with in today’s climate.
  • Essential Tech of Today – What practical tech is available today to help you work more efficiently as a business? This spotlight session will summarise
  • The Art of Being Brilliant: Your Wellbeing Launchpad – Based on the science of positive psychology, this session is evidence-based but with the big words surgically removed and replaced with common sense, doable principles and great fun. In a world where there’s a lot of talk about ‘best self’, THE ART OF BEING BRILLIANT shows you how. Delivered by Andy Cope from the ‘Art of Brilliance’.

Throughout the day, the ARMA Conference will also provide the excellent networking opportunities that delegates have come to expect from the flagship event.


Discounted Tickets for ARMA and IRPM Members

Ticket Prices for the Annual Conference are as follows:

ARMA/IRPM members and members’ guests: £295
Non-members: £420